Warranty Guide
Complete Unit Warranty Period
The warranty period time is base on purchasing date or operation time, whichever comes first, unless special description in the commercial contracts.
Warranty Range for New Generator sets
|
Range |
Contents |
Warranty Period |
|
Whole Set |
All the accessories and spare parts in the coverage |
- 1000 hours operation, or - Twelve (12) months from the generator sets are sold, or - Fifteen (15) months from the generator sets leave the factory. The time above, whichever comes first |
If the repaired or replaced accessories and spare parts are RAYTHEON POWER original accessories and spare parts, six month warranty period is provided. If not, no warranty is provided.
All the repaired, replaced accessories, spare parts and generator sets are only entitled to the remaining time of warranty period of the previous accessories, spare parts or generator sets.
1. "Warranty and Service Guide" PDF Download
2. "Customer complain form" Sheet Download